The Rowan Tree Therapy - GDPR Policy

1. Introduction

The Rowan Tree Therapy is committed to protecting and respecting your privacy. This General Data Protection Regulation (GDPR) policy outlines how we collect, use, store, and protect your personal information as a client or visitor to our website. As a professional psychotherapist and hypnotherapist, we adhere to all relevant data protection laws and regulations.

2. Data Controller

If you have any questions or concerns about your personal data, please contact us at 07716 19740.

3. Information We Collect

a. Personal Data: We may collect and process the following personal data when you engage with The Rowan Tree Therapy for our services:

   - Name, address, and contact information (phone number, email address).

   - Health and medical information relevant to your therapy or hypnotherapy sessions.

   - Any additional information you provide to us voluntarily during the course of your therapy.

b. Website Data: When you visit our website, we may collect anonymous information through cookies and similar technologies to improve your browsing experience. This data may include your IP address, browser type, device information, and browsing patterns.

4. Legal Basis for Processing

We will only process your personal data if we have a legal basis to do so, including:

   - The processing is necessary for the performance of our contract with you (i.e., providing therapy or hypnotherapy services).

   - You have given explicit consent for specific processing activities.

   - Compliance with legal obligations related to our professional practice.

5. Use of Personal Data

We use your personal data for the following purposes:

   - Providing and administering psychotherapy and hypnotherapy services.

   - Communicating with you regarding appointment scheduling and service-related matters.

   - Complying with legal and ethical obligations as a psychotherapist and hypnotherapist.

   - Improving our services and website through data analysis and research.

6. Data Sharing and Third Parties

We do not share your personal data with third parties without your explicit consent, unless required by law or for professional and ethical obligations. In specific situations, we may share your data with:

   - Other healthcare professionals or entities with your consent, for your benefit.

   - Legal authorities when required by law or to protect our rights and interests.

7. Data Security

The Rowan Tree Therapy takes the security of your personal data seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, accidental loss, or disclosure. However, no data transmission over the internet can be entirely secure, and we cannot guarantee the security of your information while in transit.

8. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

9. Your Rights

As a data subject, you have certain rights under GDPR, including:

   - The right to access, correct, or request erasure of your personal data.

   - The right to restrict or object to the processing of your personal data.

   - The right to withdraw consent at any time, where applicable.

   - The right to data portability, subject to legal requirements.

10. Changes to this Policy

We may update this GDPR policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

By engaging with The Rowan Tree Therapy or using our website, you acknowledge that you have read, understood, and agreed to the terms of this GDPR policy.